Return Policy

Items can be returned if they are unused (not installed) and in their original packaging. They must be sent back to us within 14 days from the shipment date. The customer is responsible for the return shipping cost. Your refund can only be issued back to the original form of payment. All Scratch and Dent items are final sale. All refunds will be processed back onto the payment method that was used to make the purchase. 

**Returns of this nature must be received in new, unused condition (not installed) and in original packaging. The product cannot have noticeable wear and tear, dents, or scratches. We will issue a refund once the product has been received and inspected.

Please ship all returns to: 

Proper Tool Co.
ATTN: Returns
13575 Fitzhugh Rd
Suite 300 
Austin TX 78736

Feel free to shoot us an email at support@propertoolco.com with any questions!